My Response (or giving away marketing advice for free)

So I’m posting it today because I want to post something. Here is the response I wrote to Womfire after they responded to the email I wrote to Chili’s marketing department.

Thanks Howard,
I wasn’t really concerned about my email address, my biggest concern was the grammar skills shown by your representative. Additionally, as someone who is passionate about social media I had a hard time with your campaign. It didn’t feel genuine to me at all. Plus, as most of the comments pointed out, free chips are kind of funny considering you get free chips at every Mexican eatery other than Chili’s.

One last thing that I wanted to point out. Though I appreciate you enjoying my blog, I’m definitely not your target market. My blog is full of posts and links about local, sustainable, and healthy food. Your client, Chili’s, is one of the last places I would ever choose to eat. As someone who is passionate about social media, blogging, and marketing, I would hope that if you are doing a campaign like this you would be doing a quick search for “food” in blogs you want to contact. It wouldn’t have taken much time to see that I was more likely to make fun of Chili’s than promote them.

Again, thanks for taking the time to respond to me. I’ll post a comment on the post noting that you responded genuinely and addressed most of my concerns. I do wish you success in your campaign with Chili’s.

They addressed my concern about my email address, they had found it on my blog. They also apologized and advised they wouldn’t contact me again. I’m considering the issue closed.

One comment

Ugh (or getting me to write about you)

I got this email today. Though it’s great that they reached out to me, I have some issues.

Dear Connor,

My name is -redacted- of WOMfire, part of the marketing team for Chili’s Grill & Bar. Because you are an excellent of social media insight and knowledge (and passionate about it), Chili’s is excited to share with you our latest offer exclusive to Foursquare users. For a limited time only, Foursquare users will receive FREE Chips and Salsa every time they check-in to a participating Chili’s Grill & Bar location and show it to their server. You don’t have to be mayor with this offer because it is eligible every time you check in at Chili’s.

We’re also running a giveaway through Foursquare and Twitter: Users can hashtag “#FREECHIPSCHECKIN” with their Foursquare check-in and ping it to Twitter, and be entered to win a $50 Chili’s Gift Card from now until August 2.

If there’s any additional information you would like, please feel free to contact me at -redacted-

Best,

-redacted-
Social Media Strategist, WOMfire
4401 Rockside Road Suite #214
Independence, OH 44131

1st, they spelled my name wrong. Instantly they are on my bad side.
2nd, grammar. I don’t claim to be great at grammar, but even I know that I am not “an excellent of social media insight and knowledge.”
3rd, thanks for letting me know I can spam my friends with an all caps hashtag to earn $50.

Uggh

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This work by Conner McCall is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 United States License